Refund policy
Returns & Refunds
Because many Sara’s Studio items are custom-made, personalized, or made to order, all custom and personalized sales are final. We are unable to accept returns or exchanges due to sizing, color selection, personalization details, or change of mind.
Please review all names, dates, sizes, colors, and other customization details carefully before submitting your order.
If your item arrives damaged, defective, or there is an error made by Sara’s Studio, please contact us within 7 days of receiving your order. We’ll be happy to work with you to make it right.
For non-custom items, return eligibility will be determined on a case-by-case basis. Items must be unused, unworn, and in their original condition.
Please note: Slight variations in color, placement, or appearance may occur with handmade and custom products and are not considered defects.
If you have any questions about an order before purchasing, please contact Sara’s Studio.